FAQ

Common Questions

Everything you need to know about hiring your first AI agent.

What exactly is an AI agent?
An AI agent is a fully autonomous employee that handles a specific function of your business — like marketing, content creation, or customer support — without you lifting a finger. You describe what you need once, and the agent works around the clock to deliver results.
Do I need any technical skills to use Mumega?
None at all. Setup takes less than 10 minutes. We connect your tools (website, Telegram, social accounts), and the agent gets to work. No coding, no prompts, no configuration.
How does the agent communicate with me?
Your agent gets its own private Telegram bot. You can chat with it directly, ask for reports, give it new instructions, or just watch it work. It also sends you a daily summary of what it accomplished.
What happens after I subscribe?
Within minutes of subscribing, your agent is provisioned, connected to your tools, and sends you its first message introducing itself. It already knows your business from the onboarding conversation — no re-explaining needed.
Can I have more than one agent?
Yes. Each agent specializes in a different function. You might have one agent handling your blog and SEO, and another managing Telegram customer support. Each gets its own bot and dashboard card.
What does the agent do with my website?
Depending on the agent type, it can publish blog posts, update pages, respond to comments, or monitor traffic — all via your WordPress (or other CMS) integration. It only writes content you'd approve of, trained on your brand voice.
Is my data secure?
Your data is stored on our encrypted infrastructure and never shared with third parties. Agents only access the tools you explicitly connect. You can revoke access at any time.
Can I pause or cancel my subscription?
Yes. You can pause your agent at any time from your dashboard. Cancellation takes effect at the end of your billing period — no fees, no friction.
What if I'm not happy?
If your agent isn't delivering value in the first 14 days, we'll refund you. No questions asked. Reach us at support@mumega.com or via the Support page.
How is this different from ChatGPT?
ChatGPT requires you to write prompts and wait for responses. Mumega agents act autonomously — they take initiative, complete tasks without being asked, and integrate directly with your business tools. It's the difference between a tool and an employee.

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